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Item No.17 - Complaints

February 2016 | Glasgow City Integration Joint Board | Complaints | 08 February 2016

To explain how the complaints system will operate under the Integration Joint Board.

Item No.20 - Health and Social Care Complaints Activity

October 2016 | Glasgow City Integration Joint Board | Complaints | 31 October 2016

To present statistical analysis and outcomes of complaints for both health and social care during the period 1 April 2015 - 31 March 2016

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