Glasgow’s Family Wellbeing Hub supporting parents, carers and young people

Our Glasgow City Health and Social Care Partnership (HSCP) is proud to highlight the work of the Family Wellbeing Hub, a developing partnership model designed to support parents and carers of children and young people experiencing mental health challenges, including suicidal crisis.

Families have highlighted that they often feel overwhelmed when navigating their child’s distress, and many reported limited support for understanding needs, coping at home and managing the emotional strain.

To address this, our HSCP co‑designed the Hub alongside parents, carers and 18 other partner organisations across statutory and third sector services. Together, they have built a flexible and compassionate model that ensures families are met with the right support at the right time.

The Hub provides:

•    a weekly peer support group, co‑facilitated by Health Improvement, Children 1st and a trained Parent Carer Peer Support Volunteer
•    expert-led learning sessions covering self‑harm, suicide prevention, neurodiversity, trauma and online harms
•    a proactive support pathway, beginning with a one‑to‑one needs assessment and followed by direct referrals into partner organisations, removing the need for families to chase appointments.

Parents and carers can self‑refer, and the open‑door model helps ensure that no family falls through service gaps. A trauma‑informed and culturally relevant ethos underpins every stage of the work.

The development of the Hub also reflects the broader commitment of the Glasgow City Suicide Prevention Partnership, which works collectively across agencies to strengthen local suicide prevention efforts and ensure families and young people receive timely, compassionate support.

This model is a strong example of partnership working bringing together parents, carers, community organisations and public services to support families in a way that builds confidence, reduces isolation and empowers them to be partners in their child’s care.

Find out more
You can read the full practice story on the Suicide Prevention Scotland website at
https://www.suicideprevention.scot/work/time-space-compassion-practice-stories/family-wellbeing-hub-glasgow 

More information on Time, Space, Compassion can be found here:
https://www.suicideprevention.scot/work/time-space-compassion-practice-stories