High demand and mental health stigma are making it increasingly challenging to access Mental Health support, especially for young people. 

To address this, Glasgow City Council Education Services commissioned the innovative Togetherall service that’s freely available to anyone aged 16 to 24 years, with a Glasgow postcode. The contract has been renewed now by Glasgow City Health and Social Care Partnership (HSCP) until March 2024. 

Togetherall is an evidence-based, clinically moderated, 24/7 online peer-to-peer mental health community.
Members join the community anonymously and are immediately supported on a wide range of mental health and wellbeing issues, from anxiety, depression and isolation, to relationship issues and lifestyle challenges.

In addition to 24/7 support, members of Togetherall all have the safety and accessibility of Wall Guides who are all trained mental health professionals and are there to make sure everyone remains safe and supported. On the platform there’s also the opportunity to access a wealth of resources and self-help courses covering all mental health and lifestyle topics from ‘Coping with Grief and Loss’, to ‘Problem Solving’, ‘Health Anxiety’ and ‘How to Stop Procrastinating’. 
 
Togetherall has helped at-risk and hard to reach young people in Glasgow who don’t use traditional services. In the past year over 370 young people have accessed this service. Seventy percent of those surveyed reported an improvement in their wellbeing after accessing the service.

Statistics show that Togetherall is reaching typically underrepresented groups, those not seeking support elsewhere and people at elevated risk:
•    15% of members identified as from an ethnic minority background and 18% identified as male
•    67% of Glasgow Togetherall members say Togetherall is their only source of support 
•    67% had considered suicide in the past 6 months
•    50% of Glasgow members required 1:1 intervention from Togetherall clinicians.

Barry Syme, Principal Educational Psychologist for Glasgow Education Services commented: “We’ve been working in partnership with Togetherall since 2020 and we know that this online service has saved several lives in Glasgow as well as supporting many young people who are struggling with their mental health. If you’re feeling anxious or stressed this will help. It’s free to access at any time and totally confidential.”

Togetherall supports immediate and longer-term mental health or situational distress, enabling members to feel more in control of their emotional health. This approach to granting access to readily available mental health support aligns with our HSCP’s priority of early intervention and prevention, which aims to improve the mental and general wellbeing of our citizens, providing them with the necessary tools and resources to manage their own journey to improving their health.

Karen Dyball, our HSCP’s Head of Children’s Services (North East) said: “Togetherall offers young people between the ages of 16 and 24 in Glasgow the unique opportunity to access free and instant mental health support. It’s important to find out more about this service and talk about it with people you think may benefit from it.” 

Signing up to Togetherall is incredibly easy. Access the service by visiting the Togetherall website, and when asked ‘Which describes you?’, select ‘My area is registered’. Fill in your postcode, anonymous details and instantly access free mental health support.

All Glasgow schools and GPs have been given information on Togetherall and how to promote this as a first port of call for poor mental health.

Visit Togetherall for more information at www.togetherall.com