Using Technology to Engage with our Local Communities
Our Locality Engagement Forums (LEFs) help Glasgow City Health and Social Care Partnership (HSCP) to ensure that our health and social care services here in Glasgow are engaged with our local communities.
LEFs and Locality Networks are active within the Partnership’s three localities (North East, North West and South). They involve patients, service users and carers, and link with established local forums, groups and networks to shape health and social care services and ensure that they reflect the priorities and needs of local communities.
In March 2020, all HSCP community activities and engagement meetings stopped due to the COVID-19 pandemic. This has had a huge impact on HSCP participation and engagement activities and opportunities. Limited online LEF meetings and focus groups resumed with members who had IT skills, equipment and access to the internet in May 2020. With the second wave of COVID-19 at the turn of the new year and the resumption of restrictions, it became clear that online or telephone engagement was the only option for LEFs.
Three online LEF Spring Engagement Sessions took place in March 2021. The content of these session was shaped by the results from the 104 responses that we received to a questionnaire that was circulated to LEF members, networks, community groups and third sector organisations in February 2021.
May Simpson, Community Engagement and Development Officer, North West said: “We wanted to reconnect with the wider community, generate interest and shape the focus of the LEF Spring Engagement Sessions planned for March 2021.These sessions provided opportunities for patients, service users and members of the community to engage in the work of the HSCP and highlight and get ‘real time’ responses to any concerns. Over 80 members of the community or third sector representatives registered and participated in the three sessions.”
Each LEF Session was led by HSCP Senior Management Team members, who gave an update and answered questions on how the HSCP has responded and adapted services during the COVID-19 pandemic in order to continue to meet the health and social care needs of patients and services users.
A report summarising all three LEF Spring Engagement Session presentations and discussions, as well as a summary of all the information gathered from the 104 responses to the questionnaire, is available.
If you would like to know more or take part in one of our LEFs, then please visit the LEF page or email one of our Community Engagement and Development Officers:
North East Locality: Tony.Devine@ggc.scot.nhs.uk
North West Locality: May.Simpson@ggc.scot.nhs.uk
South Locality: Callum.Lynch@ggc.scot.nhs.uk