To set out with clarity the policy framework for the allocation of resources for Adults assessed as eligible to receive social care support; the processes for resolving any areas of dispute that may arise; and to recommend further actions that support service user, carer and practitioner awareness.

This policy framework is required to make explicit and transparent the approach that will be taken by all officers in the discharging of Glasgow City Council’s statutory duties that ensures fairness in the prioritisation and allocation of resources for the City’s most vulnerable and at risk individuals.