This paper proposes a revision to the existing Hospital at Home (H@H) service in Glasgow City and includes the delivery of Glasgow City Call Before You Convey (CBYC), given the alignment of purpose around admission avoidance and synergies in respect of professional and clinical skill sets.

This report sets out the HSCP’s proposed approach to allocate available self-directed support (SDS) social care resources in proportion to presenting need, underpinned by a commitment to fairness, transparency and keeping service users safe from harm.