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Publications Archive
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GCHSCP Social Work Complaints Handling Procedure
To provide a full description of policy and procedures within GCHSCP for the management of complaints regarding social work services based upon a model complaints handling procedure defined by The Scottish Public Services Ombudsman
NHSGGC Complaints Policy
Item No 09 - Glasgow City IJB Budget Monitoring for Month 8 and Period 9 2022-23
IJB Finance Audit and Scrutiny Committee (M) 14-12-2022 - APPROVED
SPSO Social Work Complaints Handling Procedure Implementation Guide
Item No 03 - IJB Finance Audit and Scrutiny Committee (M) 14-12-2022 - DRAFT
Item No 09 - Children’s Residential Services Care Inspectorate Activity and Update Report 2022
To provide the Finance, Audit and Scrutiny Committee an overview of Care Inspectorate activity in relation to directly provided Residential Children’s Services in the city and update the committee on developments in the past year.
Item No 11 - Community Alarm and Telecare Service - Annual Audit Carried out by TSA - October 2022
To advise on the outcome of the annual audit of the Community Alarm & Telecare service Glasgow City HSCP in respect of TSA’s (formerly Telecare Services Association) common standards modules and their service delivery modules.
Item No 12 - Social Care Purchased Services Review Activity
To advise the IJB Finance, Audit and Scrutiny Committee of the activity of the HSCP Commissioning Team in respect of service reviews for the period 1 April 2022 to 31 December 2022.
Item No 13 - Mental Welfare Commission Local Visits 2022
The purpose of this report is to present to the IJB Finance, Audit and Scrutiny Committee the findings from the Mental Welfare Commission Local Visit reports, to mental health inpatient wards in Greater Glasgow and Clyde, published during the period 1st January 2022 to 31st December 2022.