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IJB Complaints

How to submit a complaint

You can complain in writing to the:

Senior Officer Governance Support
Glasgow City Integration Joint Board
Commonwealth House
32 Albion Street
Glasgow G1 1LH

or by email to: glasgowcityijb@glasgow.gov.uk

More information

You can read more information about our complaints process in the following documents:

Parkhead Hub: Consultation and Engagement

A public consultation on the Hub formally closed on 10 September 2020. Information is on the archive site parkheadhub.scot.

Progress with the Hub is reported into the Local Engagement Forum events. Related documents, news articles and photos can be found on Glasgow City HSCP’s website.

 

Communications Strategy

The Strategy largely focuses on communications and activity to communicate with large audiences, both internal and external to the Partnership. Coupled with this, the Strategy also places importance on engagement in communications activity. The Strategy sets out how the Partnership will internally engage with its staff.

Download PDF Communications Strategy

Draft Domestic Abuse Strategy - Consultation version

Download PDF Draft Domestic Abuse Strategy - Consultation version

HSCP Staff Help College to be First in Scotland to Receive Breastfeeding Friendly Accreditation

It’s World Breastfeeding Week from 1 to 7 August this year, and Glasgow City Health and Social Care Partnership (HSCP) staff are delighted that with their help Glasgow Clyde College has become Scotland’s first Further Education institution to obtain accreditation from Breastfeeding Friendly Scotland. 

Supported by the Scottish Government, the scheme aims to provide mums with positive experiences of breastfeeding when in public.

Launch of Socially Connected Glasgow Strategy

On 23 June 2022 Glasgow City Health and Social Care Partnership (HSCP)  launched The Socially Connected Glasgow Strategy, which was commissioned by the HSCP and co-produced by Impact Funding Partners (IFP) and the people of Glasgow.

The development of the strategy focuses on the importance of mental well-being in our recovery from the pandemic as a city and in the HSCP’s Maximising Independence programme. 

Consultation on the draft Glasgow City HSCP Strategic Plan

If the HSCP’s next Plan is going to properly reflect the views and priorities of people within the city it is very important people take the chance to give us their feedback

Recent Awards and Nominations for Glasgow City HSCP Staff and Projects

Several Glasgow City Health and Social Care Partnership (HSCP) staff and projects have been nominated and successful in recent awards. Congratulations to all staff involved and good luck to those still to hear results!

The HSCP’s Housing First Service is one of three finalists in the ‘Excellence in Adult Services’ category in this year’s Scottish Social Services Awards. The winner will be announced at the Award ceremony on 15 September. 

Care about Physical Activity (CAPA) Challenge

Staff and service users at Wallacewell Day Centre recently participated in a Care About Physical Activity (CAPA) challenge and took the opportunity to raise money for a local charity important to them. 

City-wide Locality Engagement Session - 1 September 2022

Glasgow City Health and Social Care Partnership (HSCP) acknowledges that that it can be confusing for the public, key partners and other agencies to know the range of services we provide and how to access them.

To help people get the right help at the right time, the HSCP have worked on setting up a new Single Point of Access.

Members of the public, staff, and agencies will be able to contact a new multi-disciplinary team to obtain further information, request help or get a service.