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NHSGGC Complaints Policy

April 2017 | Integration Joint Board – Finance, Audit and Scrutiny Committee | Policy

IJB Finance Audit and Scrutiny Committee (M) 14-12-2022 - APPROVED

February 2023 | Integration Joint Board – Finance, Audit and Scrutiny Committee | Minutes – Approved

SPSO Social Work Complaints Handling Procedure Implementation Guide

April 2017 | Integration Joint Board – Finance, Audit and Scrutiny Committee | Papers and Reports

Agenda - 08/02/2023

February 2023 | Integration Joint Board – Finance, Audit and Scrutiny Committee | Agenda | 8 February 2023

Item No 03 - IJB Finance Audit and Scrutiny Committee (M) 14-12-2022 - DRAFT

February 2023 | Integration Joint Board – Finance, Audit and Scrutiny Committee | Minutes – Draft | 8 February 2023

Item No 05 - Rolling Action List

February 2023 | Integration Joint Board – Finance, Audit and Scrutiny Committee | Papers and Reports | 8 February 2023

Item No 06 - Glasgow City IJB Annual Audit Plan 2022-23

February 2023 | Integration Joint Board – Finance, Audit and Scrutiny Committee | Papers and Reports | 8 February 2023

Item No 07 - HSCP Performance Report Q2-3 2022-23

February 2023 | Integration Joint Board – Finance, Audit and Scrutiny Committee | Papers and Reports | 8 February 2023

To present the Joint Performance Report for the Health and Social Care Partnership for Quarter 2/3 of 2022/23 (for Health Improvement only).

Item No 09 - Children’s Residential Services Care Inspectorate Activity and Update Report 2022

February 2023 | Integration Joint Board – Finance, Audit and Scrutiny Committee | Papers and Reports | 8 February 2023

To provide the Finance, Audit and Scrutiny Committee an overview of Care Inspectorate activity in relation to directly provided Residential Children’s Services in the city and update the committee on developments in the past year.

Item No 10 - Older Peoples Residential and Day Care Services - Care Inspectorate Inspection Outcome

February 2023 | Integration Joint Board – Finance, Audit and Scrutiny Committee | Papers and Reports | 8 February 2023

To advise of the outcome of the inspection of Orchard Grove Care Home, Riverside Care Home, Hawthorn House Care Home, and Meadowburn Dare Care Service, provided by Glasgow City HSCP, which were undertaken by the Care Inspectorate in 2022.

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