Item No 11 - Progress Towards the Development of School Nursing in Glasgow City

1. To highlight the national review and refocus of School Nursing (SN) roles and services across Scotland;
2. Report on the development and implementation of this model across Glasgow City; and
3. To highlight and discuss current financial challenges with regards to service development.

GCHSCP Social Work Complaints Handling Procedure

To provide a full description of policy and procedures within GCHSCP for the management of complaints regarding social work services based upon a model complaints handling procedure defined by The Scottish Public Services Ombudsman

Staff Briefing on National Care Service (Scotland) Bill: December 2022

NHS Complaints Procedure Leaflet

Item No 08 - Glasgow City HSCP Homelessness Services Recovery Planning Arrangements

The paper sets out the current financial challenges facing the Health and Social Care Partnership’s Homelessness Services and sets out proposals to mitigate those financial challenges.

NHSGGC Complaints Policy

Item No 09 - Glasgow City IJB Budget Monitoring for Month 8 and Period 9 2022-23

IJB Finance Audit and Scrutiny Committee (M) 14-12-2022 - APPROVED

SPSO Social Work Complaints Handling Procedure Implementation Guide

Annual Performance Report 2021 - 2022 Summary